ComCierge CareTeam 1.8.0

The Comcierge platform by HatchMed offers a sophisticated solution to nurse call alarm fatigue. Unlike traditional systems that utilize a single red button for all patient requests, Comcierge intelligently routes individual needs directly to the appropriate care team members, thereby allowing nurses to focus on their critical responsibilities. For example, requests for additional pillows are delivered immediately to a nursing assistant, while calls for water are directed to foodservice staff. The system ensures that the patient’s nurse is notified only after all requests have been fulfilled, streamlining communication and improving workflow.

Comcierge is designed with high adaptability in mind, allowing healthcare facilities to customize response options according to their specific protocols. Staff can choose their preferred responses or rely on the system's automated suggestions tailored to the patient's condition upon admission. The platform also seamlessly integrates control of lighting, television, blinds, and other patient environment features directly within the interface. Additional functionalities such as “Nurse Info” and “Test Results” are pre-built into the system for easy access.

Compatible with existing nurse call infrastructures or capable of functioning independently, Comcierge employs HL7 standards to facilitate secure, hospital-grade communication. This ensures that sensitive patient data remains protected and confidential.

For further information or to arrange a private demonstration, contact HatchMed directly.